HR Practices for Supporting Interpersonal Trust and Its Consequences for Team Collaboration and Innovation

Helena Bulińska-Stangrecka , Anna Bagieńska


Abstract: Innovation fosters sustainable management and allows managers to achieve a competitive advantage. Understanding the mechanisms that explain innovation’s antecedents provides an important contribution to theory and practice. The purpose of this study was to assess the importance of human resources (HR) practices in developing trust-based cooperation, which facilitates organizational innovation. Using the foundation of the Shea and Guzzo model, the roles of HR mechanisms were investigated. This study analyzes how effective cooperation can increase innovation and how certain HR practices can help to nurture a trust-based work environment. The conceptual model was developed by drawing on social exchange theory (SET). An empirical analysis of the results of a survey conducted on telecommunications companies (n = 175) aimed to verify the conceptual model. Structural equation modeling was used to assess the data. The findings indicated that competency development opportunities, team interdependence, and group rewards were the most significant determinants of interpersonal trust. As a consequence, a trust-based team generates effective cooperation, and as a result organizational innovation is strengthened. This study was based on large-scale survey data and provides a comprehensive outlook on how to promote organizational innovation through HR practices. This is the first study linking HR practices with trust, collaboration, and innovation.
Author Helena Bulińska-Stangrecka
Helena Bulińska-Stangrecka,,
, Anna Bagieńska (FEM/DMEF)
Anna Bagieńska,,
- Department of Finance and Accounting
Journal seriesSustainability, ISSN 2071-1050, (N/A 70 pkt)
Issue year2019
Publication size in sheets0.85
Article number4423
Keywords in Englishinterpersonal trust, HR practices, team cooperation, organizational innovation, effectiveness
ASJC Classification Geography, Planning and Development3305; Renewable Energy, Sustainability and the Environment2105; Management, Monitoring, Policy and Law2308
Internal identifierROC 19-20
Languageen angielski
LicenseUznanie Autorstwa (CC-BY)
Score (nominal)70
Score sourcejournalList
ScoreMinisterial score = 70.0, 12-02-2020, ArticleFromJournal
Publication indicators Scopus SNIP (Source Normalised Impact per Paper): 2016 = 0.911; WoS Impact Factor: 2018 = 2.592 (2) - 2018=2.801 (5)
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